Customer Onboarding Journey

Created by Jessica Tisnadjaya, Modified on Mon, 12 Jun, 2023 at 3:15 PM by Jessica Tisnadjaya

  • Phase 1: Kickoff and get introduced to the onboarding buddy.
  • Phase 2: Complete the onboarding questionnaire. 
  • Phase 3: Revise and finalise the questionnaire.
  • Phase 4: Test device enrollment and Esevel account setup.
  • Phase 5: Review and roll out to the remaining devices.
  • Phase 6: Wrap up with a demo and handover.


Entire process is expected to take between 8-12 Business Days

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