Roles: IT and HR Admin On this page, you can find all the order lists and order statuses for each order you have placed on the Esevel Platform.
A. Order Statuses:
New / Pending: Order has just been placed and pending processing
Confirmed: Vendor has confirmed the order.
Processing: Vendor is processing the order.
Shipping: The order is now in shipping.
Delivered: Order is delivered to the recipient.
On Hold: Order has been put on hold ie. not being processed.
Refunded: Refunded is being processed.
Failed: The order didn’t go through.
Canceled: The order is canceled.
B. Filter Function: You can filter your orders based on:
Order number, Name of recipient, etc.
Country: Singapore, Malaysia, etc.
Order statuses: New/Pending, Confirmed, etc.
Department: HR, IT, Marketing, etc.
C. To view the invoices: You can select the “View Invoice” button and choose the billing month or the billing entities.
D. To place a new order: Click on “Shop” to add a new order.
E. Order List:
To view details of an order: Click on “View Details”. You will find the information for Order Date, Order Number, Recipient Name, Country, Order Status and Total Amount of your order.
To download an order: Click on PDF document icon.
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